NextMERC U Documentation

Getting Started

NextMERC U is an AI-powered communication platform featuring text chat and voice interactions with advanced RAG (Retrieval Augmented Generation) capabilities. The system is designed with edge-first processing to ensure low latency while implementing cost optimizations for scalable usage.

Prerequisites

  • An active account with NextMERC U
  • Modern web browser supporting WebRTC (Chrome, Firefox, Safari)

Features

Text Chat

Engage in intelligent conversations with our GPT-4 Turbo powered assistant. The system supports context-aware responses and maintains conversation history.

Voice Processing

Speak naturally with our advanced ASR (Automatic Speech Recognition) and TTS (Text-to-Speech) capabilities powered by Whisper and ElevenLabs respectively.

RAG Engine

Our system combines vector search with traditional methods for superior results. The RAG engine enhances responses with relevant context from your knowledge base.

Usage Limits

NextMERC U implements fair usage policies to ensure service availability for all users:

  • Free Trial: 5 messages per 24-hour period for anonymous users
  • Basic Plan: 100,000 LLM tokens, 100,000 TTS characters, and 1,000 database queries per month
  • Premium Plan: Higher limits available for power users

Authentication

We use Auth0 for secure authentication. You can sign up using your email or through social providers like Google, Facebook, Twitter, and GitHub.

API Access

For developers, NextMERC U provides REST APIs for integrating our AI capabilities into your applications:

  • /api/v1/chat: Text chat functionality
  • /api/v1/call: Voice processing (transcription and TTS)
  • /api/v1/rpc/hybrid_search: RAG engine hybrid search

Troubleshooting

Common Issues

  • Voice not working: Check microphone permissions in your browser settings
  • Slow responses: This may be due to network connectivity or high demand periods
  • Login issues: Clear your browser cache and cookies, then try again

Support

If you need assistance beyond this documentation, please contact our support team at support@nextmercu.com. For urgent issues, check our status page at status.nextmercu.com.

FAQ

How does the free trial work?

The free trial allows anonymous usage with limited functionality. You get 5 messages per 24-hour period without needing to provide payment information.

How is my usage calculated?

Usage is calculated based on three metrics: LLM tokens consumed (for text generation), TTS characters processed (for voice synthesis), and database queries made (for RAG functionality).

Is my data secure?

Yes, we prioritize data security. All data is encrypted in transit and at rest. We comply with GDPR and other privacy regulations.