Terms of Service

Last updated: December 2023

Acceptance of Terms

By accessing and using NextMERC U, you accept and agree to be bound by the terms and provision of this agreement.

Description of Service

NextMERC U provides an AI-powered communication platform featuring text chat and voice interactions with advanced RAG (Retrieval Augmented Generation) capabilities. The service is designed with edge-first processing to ensure low latency while implementing cost optimizations for scalable usage.

User Accounts

When you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the security of your account and for all activities that occur under your account.

Free Trial and Usage Limits

We offer a free trial that allows anonymous usage with limited functionality. Free trial users are limited to 5 messages per 24-hour period and do not have access to Whisper, ElevenLabs, or GPT-4 Turbo APIs. They receive pre-loaded bot content instead.

Prohibited Uses

You agree not to misuse our service or help anyone else to do so. For example, you shall not:

  • Use our service for illegal or unauthorized purposes
  • Interfere with or disrupt the integrity or performance of our service
  • Attempt to gain unauthorized access to our service
  • Impersonate another person or entity

Intellectual Property

All intellectual property rights in our service and its content remain with us. Nothing in these Terms grants you a right or license to use our trademarks, service marks, or logos.

Disclaimer of Warranties

Our service is provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

In no event shall NextMERC U be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the service.

Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms of Service on this page.

Governing Law

These Terms shall be governed by the laws of the jurisdiction where NextMERC U operates, without regard to conflict of law principles.

Contact Us

If you have any questions about these Terms, please contact us at: legal@nextmercu.com